Agent-first sales desk for NetSuite wholesale distributors
From product enquiries and price requests to orders and returns, SalesEnact reads each customer email and drafts the NetSuite action for your team to approve.
One agent across every customer email
Pre-sales
Price checks, stock availability and quote requests, matched to the customer and catalogue and drafted at their own pricing.
ExploreSales Orders
Emailed purchase orders read, matched and priced at the customer’s level, then drafted as NetSuite sales orders with unclear lines flagged.
ExploreOrder Enquiries
Order status, tracking, delivery dates and backorder questions, answered from the right NetSuite order and drafted for your team.
ExploreReturns
Return requests, shortages and damaged goods matched to the original order and drafted for your team to approve and process.
Explore
The agent drafts. Your team approves.
Whatever the email, nothing reaches NetSuite or a customer unattended. A person on your team approves every draft.
No unattended posting. The agent cannot post, send, archive or assign. It drafts; a person approves every one.
Every email screened. Spoofing, phishing and hidden instructions are caught and held before the agent reads anything.
Full audit trail. Every draft, approval and post is recorded against the original email. How we record it →
Built for the people who sign it off
Finance and IT need to know exactly what the agent can and cannot do. Four things hold on every email, in every area of the desk.
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GDPR compliant
A data processing agreement signed before any live email, data hosted in the UK, with retention and deletion set in writing. Read the detail →
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Audit trail of agent actions
Every draft, approval and post is recorded against the original email, so you can see exactly what the agent did and when.
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Approvals at every stage
A person signs off before anything posts to NetSuite or reaches a customer. You can add review earlier in the process too.
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Follows your policies and procedures
Every draft is checked against your company's rules before your team sees it, with per-inbox and per-customer handling instructions.
What does retyping cost you today?
Enter your own figures. Nothing leaves your browser.
0 hours a year
spent retyping emails into NetSuite, costing about £0 a year, or roughly 0 full-time people.
Example values are shown. Change them to your own. This is what keying costs you today, before any errors, returns or chasing. It is not an estimate of what SalesEnact saves.
UK wholesalers and distributors on NetSuite
Sales office and customer service
Check and send instead of retype. One queue for orders, quotes, enquiries and returns.
Operations and managing directors
Handle more of the inbox with the team you have. Busy periods stop turning into backlogs.
Finance and IT
NetSuite stays the only system of record. A person approves every post, with a full audit trail.
See it on your own sales desk
Book a demo and we'll walk through SalesEnact on the kinds of emails your team handles every day, from first enquiry to return.
Book a demo